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Your profile

Your profile is the central place to manage your personal account settings, security, and display preferences in Monitr.

To access your profile, click on the user icon in the top right corner of the dashboard, then select Profile.

Account tab​

The Account tab contains your personal information and security settings.

Your information​

Your name and email address are displayed at the top of the Account tab. These are the details associated with your Monitr login.

Preferences​

Language​

You can choose whether to use Monitr in English or Dutch. Your language preference is saved and applied whenever you sign in.

Decimal separator​

You can choose how numbers are formatted when you view financial data in Monitr:

  • Comma (1 234,56) — thousands separator is a space, decimal separator is a comma
  • Period (1,234.56) — thousands separator is a comma, decimal separator is a period

This preference affects how numbers appear throughout the dashboard and reports, but does not change how numbers are stored or exported.

Two-Factor Authentication (MFA)​

Two-Factor Authentication adds an extra layer of security to your account. When enabled, you must provide both your password and a code from an authenticator app each time you sign in.

Checking your MFA status​

The Two-Factor Authentication card shows:

  • A green lock icon with a green badge labeled "Two-Factor Authentication is enabled" if MFA is active
  • A red shield icon with a red badge if MFA is not yet enabled

Enabling Two-Factor Authentication​

If MFA is not yet enabled:

  1. Click the Enable Two-Factor Authentication button.
  2. A setup dialog opens.
  3. On your phone, open an authenticator app (such as Microsoft Authenticator, Google Authenticator, or Authy).
  4. Use your app to scan the QR code shown on the screen.
  5. Enter the 6-digit verification code generated by your authenticator app into the dialog.
  6. Click Finish.

Once enabled, each time you sign in you'll be asked for a verification code from your authenticator app.

Disabling Two-Factor Authentication​

If MFA is already enabled, a green badge confirms it. To disable MFA, you must contact support.

Organisations tab​

The Organisations tab shows all the organisations you're a member of in Monitr. Each organisation is a separate workspace where you can independently manage financial data, teams, settings, and billing.

Viewing your organisations​

A list shows:

  • The organisation name
  • The organisation's VAT number (if one has been set up)

Creating a new organisation​

To create a new organisation:

  1. Click the Create new organisation button.
  2. Enter a name for your organisation.
  3. Click Create.

When you create a new organisation, you're automatically placed in the Administrators team, which gives you full access to set up and manage the organisation. After creating an organisation, you'll go through the onboarding process to connect your accounting software and complete initial configuration.

Switching between organisations​

To switch between organisations you're a member of:

  • Use the organisation name dropdown in the top navigation bar (displays your currently selected organisation)
  • Or select a different organisation from the Organisations tab on your profile page